Freedom of information

The Freedom of Information Act means anyone who asks us for information must be:

  • told if we have the information
  • given the information - unless it is exempt

How to make a request

You must ask in writing and include:

  • your name (name of applicant)
  • an address for us to contact you (for example, email or postal address)
  • detailed description of what you want to know

If you are unable to put your request in writing, please contact us and we will help.

Guidance documents and policies

Freedom of Information Guidance Documentation (PDF/1MB/6 pages)

Freedom of Information Internal Review Process (PDF/293KB/3 pages)

Data Protection Guidance Documentation (PDF/1MB/4 pages)

Records Retention Policy (PDF/9.1MB/38 pages)

Access to Information Charging Policy (PDF/38KB/5 pages)


Contact us

  • Team Freedom of Information
  • Address Policy and Partnerships, South Lakeland House, Lowther Street, Kendal, Cumbria LA9 4UD
  • Phone 01539 733 333